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FAQ - Generic

What should I do if I did not get notification when submitted a question or requested a demo on web-site?‚Äč

In case you haven't received an email notification within 10 minutes, please follow these steps:

  • Check the Spam or Junk folder: email notifications can sometimes be filtered out as spam or junk, so it's a good idea to check these folders in your email client.
  • Check the email address: make sure the email address is correct. It's possible that the email notification was sent to the wrong email address.
  • Check email filtering settings: kindly verify that your email client filtering preferences don't block or filter emails from the email address
  • Check email server status: ensure that there are no issues with your email service.
  • Contact us directly: if you still can't locate the email notification, please get in touch with us directly by emailing